Fence Fabric Privacy Policy

Effective Date: 07/28/2025

This Privacy Policy explains how Fence Fabric ("we", "our", or "us") collects, uses, and shares your personal information when you visit or make a purchase from https://www.fencefabric.com (the “Site”).

We know privacy policies can sound intimidating, but our goal is simple: we collect information only to better serve you, fulfill your orders, and improve your experience. We respect your inbox and your trust—marketing emails are minimal, and you can opt out at any time.

1. Personal Information We Collect

a) Device Information

When you visit our Site, we automatically collect certain information about your device, including:

Browser type and version
IP address
Time zone
Cookies installed on your device
Pages or products viewed
Search terms or referring websites
General usage and interaction data

This information is collected using technologies such as:

Cookies – small data files stored on your device
Log files – track actions and traffic on the Site
Web beacons, tags, and pixels – help measure user engagement

Learn more about cookies and how to manage them at: www.allaboutcookies.org

b) Order Information

When you place an order or attempt to do so, we collect:

Your name
Billing and shipping address
Payment details (credit card, Shop Pay, etc.)
Email address
Phone number

You may also voluntarily provide:

Artwork files
Project images (before & after photos)
Design concepts
Contact information for collaborators

We refer to all of this collectively as “Personal Information.”

2. How We Use Your Personal Information

We use Order Information to:

Process and fulfill your order
Communicate with you (and/or your project team)
Provide shipping updates, invoices, and confirmations
Screen for fraud and security issues

We use Device Information to:

Improve our website’s design and functionality
Analyze customer behavior and optimize marketing efforts
Detect potential risks and protect the Site

We may also use your information to:

Share project images or designs (unless proprietary or opted out)
Reuse order specs for reprints or future projects
Share promotions or product updates (if opted in)

Important: We keep marketing emails limited. If you'd like to opt out of marketing at any time, just let us know—no hard feelings.

3. Sharing Your Information

We only share your information with trusted service providers to help us operate our business:

Shopify (our store platform) – Shopify’s Privacy Policy
Google Analytics (site analytics) – Google Privacy Policy

You can opt out of Google Analytics tracking at: tools.google.com/dlpage/gaoptout

We may also share information when required to comply with laws, legal processes, or to protect our rights.

4. Behavioral Advertising

We may use your data to deliver personalized ads through platforms like Facebook, Google, or Bing.

To manage or opt out of targeted advertising:

Facebook: facebook.com/settings/?tab=ads
Google: google.com/settings/ads/anonymous
Bing: advertise.bingads.microsoft.com
General opt-out portal: optout.aboutads.info

Don’t see an easy opt-out? Contact us and we’ll gladly assist.

5. Do Not Track

Please note that we do not alter our data collection practices in response to “Do Not Track” signals from your browser.

6. Your Rights

If you are a resident of the European Economic Area (EEA) or California, you have the right to:

Access, update, or delete your personal data
Object to certain processing (such as marketing)
Request a copy of the information we hold about you

To exercise your rights, please contact us using the information at the bottom of this policy.

Please note your data may be transferred to and processed in the United States.

7. Data Retention

We retain your Order Information for our records unless and until you request deletion.

8. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes to our practices or for legal and regulatory reasons. The latest version will always be posted on this page with an effective date.